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Comment from: Joe Cool [Visitor] Email
My wife and I were the victims of the "weather delay." After a nine hour flight from San Antonio to Dallas, with a four hour delay sitting on the tarmac in Louisiana, we got the "Act of God" from the American Airlines rep. Sorry folks that none of you have had anything to eat and all of you missed your connecting flights...it was an "Act of God" and we are not responsible. We have not flown American since and do not plan to in the future.
07/15/08 @ 09:06
Comment from: Jennifer Mario [Member] Email
The last time I flew on American, our first delay was due to an equipment problem with our incoming plane that caused it to be diverted and us to be delayed for four hours (with three kids) as they found new equipment. Then to add insult to injury, when we finally arrived at our destination, we couldn't get off the plane for an extra hour because the jetbridge was broken, so we just sat there until it was fixed. We would have missed our connection but the connecting flight was just as late. Lucky us!

Anyway, that's why I fly Southwest. It seems to be the only airline that gets anywhere close to on time.
07/21/08 @ 15:20

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